Venture Vouchers LLC - Privacy Policy

Effective Date: 11/08/2024

1. Introduction

• Venture Vouchers LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.VentureVouchers.com (the "Website"), use our services, or purchase our incentive products ("Products").  
• Please read this policy carefully. By using our Website or Products, you consent to the data practices described in this statement.
• This Policy applies to information collected through the Website and may not apply to information collected offline.

2. Information We Collect

• We may collect personally identifiable information ("Personal Information") and other data in various ways:
  • Information You Provide Directly:
    • • Contact Information: Name, email address, phone number, mailing address.
    • Business Information: Company name, job title (if applicable).  
    • Account Information: Username, password (stored securely/hashed), account preferences.
    • Payment Information: Billing address, payment card details (Note: We use third-party payment processors like (Square, Stipe, Webador, Paypal) to handle payment card transactions. We do not store your full credit/debit card numbers on our servers). Information provided via check or cash transaction (if applicable).
    • Order Information: Details about the Products you purchase.
    • Communications: Information you provide when you contact us for support or inquiries.
  • Information Collected Automatically:
    • Log Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, access times, device information.
    • Cookies and Tracking Technologies: We use cookies (small files stored on your device) and similar technologies (like web beacons) to help operate the Website, remember your preferences, analyze usage patterns, and improve user experience. See Section 7 for more details.

3. How We Use Your Information

• We use the information we collect for various purposes, including:
  • • To provide, operate, and maintain our Website and Products.  
    • To process your transactions and fulfill your orders.
    • To manage your account.
    • To communicate with you, including sending order confirmations, technical notices, updates, security alerts, and support messages.
    • To respond to your comments, questions, and requests.
    • To improve our Website, Products, and services based on usage analysis.
    • To monitor and analyze trends, usage, and activities in connection with our Website.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Venture Vouchers LLC and others. 
  • To enforce our Terms and Conditions.
  • To comply with legal and regulatory obligations.
  • For marketing purposes (e.g., sending promotional emails about new products or special offers), but only where permitted by law and with your consent where required. You can opt-out of marketing communications at any time (see Section 8).

4. How We Share Your Information

• • We do not sell your Personal Information. We may share your information only in the following circumstances:
    • • With Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (PayPal, Webador, Square), website hosting, data analysis, email delivery, shipping services, and customer service. These providers only have access to the information necessary to perform their functions and are contractually obligated to protect your information.  
      • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, court order, or subpoena; (b) protect and defend the rights or property of Venture Vouchers LLC; (c) prevent or investigate possible wrongdoing in connection with the Service; (d) protect the personal safety of users of the Service or the public; or (e) protect against legal liability.  
    • • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.  
    • • With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Security

• • We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. We use technologies like Secure Socket Layer (SSL) encryption for transmitting sensitive information like payment details.  
  • However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee the absolute security of your information.  

6. Data Retention

• We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes). We will also retain usage data for internal analysis purposes.  

7. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track activity on our Website and hold certain information.  
• What are Cookies? Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.  
• How We Use Cookies: We use cookies for essential website functionality, remembering preferences, analyzing site traffic (e.g., using Google Analytics), and potentially for marketing/advertising purposes.
• Your Choices: Most web browsers are set to accept cookies by default. You can usually instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website effectively.  

8. Your Privacy Choices and Rights

• Depending on your location, you may have certain rights regarding your Personal Information:
  • • Access: You may request access to the Personal Information we hold about you.  
  • • Correction: You may request correction of inaccurate Personal Information.  
  • Deletion: You may request deletion of your Personal Information, subject to certain exceptions (e.g., legal requirements, ongoing transactions).  
  • Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly. You may still receive non-promotional communications, such as those about your account or orders.  
  • Managing Cookies: You can manage cookie preferences through your browser settings.
• To exercise these rights, please contact us using the details in Section 11.

9. Children's Privacy

• Our Website and Products are not intended for children under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.  

10. Changes to This Privacy Policy

• • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.  

11. Contact Us

• If you have any questions about this Privacy Policy or our data practices, please contact us at:
  • Venture Vouchers LLC
  • Info@VentureVouchers.com